Rusa88 Privacy Policy — Our Commitment to Protecting Your Information

1. Introduction

Rusa88 (https://rusa88.onl) is a trusted online gaming platform serving users in Bangladesh and other regions. Our Privacy Policy ("Policy") explains how rusa88 collects, uses, and safeguards your personal information.

By using the rusa88 website or app, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, we ask that you refrain from using our platform.

This Policy applies to all rusa88 services — including slots, fish games, Live Casino, deposits, withdrawals, and all other activities on the platform.

2. Information We Collect

Rusa88 may collect the following types of information from you:

3. How Your Information Is Used

Rusa88 uses your information for the following purposes:

• To create and manage your account and complete identity verification (KYC).
• To process deposits, withdrawals, and other financial transactions.
• To enhance your gaming experience and provide personalized offers and bonuses.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve your concerns.
• To notify you about new offers, promotions, and important updates.
• To meet legal and regulatory compliance requirements.
• To ensure the security and proper functioning of the platform.

4. Data Sharing & Disclosure

Rusa88 does not sell your personal information. However, limited sharing may occur in the following circumstances:

• Payment Processors: Necessary information is shared with approved payment partners such as Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• Law enforcement agencies: Information may be disclosed to government authorities under a court order or legal obligation.
• Technology Partners: Limited data may be shared with trusted technology service providers who operate the platform, all of whom are bound by strict confidentiality agreements.
• Fraud Prevention: Information may be shared with relevant security authorities to detect and prevent fraud or illegal activity.

5. Data Security Measures

Rusa88 uses industry-standard security technologies to protect your personal information:

• 256-bit SSL/TLS encryption — all your transactions and communications are fully encrypted.
• Firewall and DDoS protection systems guard our servers around the clock.
• Two-Factor Authentication (2FA) adds an extra layer of protection to keep your account secure.
• Regular security audits and penetration testing are conducted.
• Automatic alerts are sent when suspicious login attempts or activity are detected.
• Payment card details are never stored on our servers — we follow PCI DSS standards.

6. Cookies & Tracking Technologies

The rusa88 website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential cookies: These are essential for the platform to function properly. Login sessions and security cookies fall under this category.
• Performance Cookies: Tracks which pages are visited most and where issues arise, helping us improve the site.
• Functionality cookies: Remembers your language preference, theme settings, and other customizations.
• Marketing Cookies: Helps display relevant offers based on your preferences.

7. Your Rights

As a rusa88 user, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances.
• Right to Object: You may object to marketing communications or data profiling.
• Right to Portability: You may request a copy of your information in a structured format.

8. Data Retention Period

Rusa88 does not store your information indefinitely. Retention periods depend on the type of data and the purpose for which it was collected:

• All data is retained for as long as your account remains active.
• Financial transaction records are typically required to be kept for up to 5 years after account closure to meet legal obligations.
• KYC documents may be retained for up to 7 years after account closure.
• Marketing data is deleted immediately upon your opt-out.
• Technical logs are generally retained for up to 90 days.

9. Protection of Minors

Rusa88 is operated exclusively for adults aged 18 and above. We never intentionally collect information from minors.

• Age is verified at registration, and accounts for users under 18 are rejected.
• If we discover that information from a minor has been collected inadvertently, it will be deleted immediately.
• If a parent or guardian believes their child has opened an account on rusa88, please contact our support team immediately.

10. Changes to Privacy Policy

Rusa88 may update this Privacy Policy when necessary. If any changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform will be considered as your acceptance of the updated policy.
• For major changes, at least 7 days' advance notice will be given before they take effect.

We recommend checking this page regularly to stay informed about any updates.

11. Contact & Support

For any questions or complaints about this Privacy Policy, or to exercise your rights, please get in touch with us:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the site (available 24/7)
• Our support team is available in both Bangla and English.